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Developing
middle managers using One-to-one coaching
Background
The client organisation recognised that the individuals it had identified
as future middle managers had excellent technical and professional
skills. They also had some of the necessary management and interpersonal
skills to be fully functioning and effective in their new role.
The client knew some of the areas in which the individuals needed
to develop but felt they did not have the in-house expertise to
fully identify all the development needs of each individual manager.
The client also believed they needed the independence and expertise
of a suitably qualified external consultant for delivery of the
development programme which would probably be based around 1-to-1
coaching.
The objective
of this consultancy project was to assess the development needs
of the middle managers and then design and deliver a development
programme through 1-to-1 coaching.
Services
provided by Reeves Consulting Ltd
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Assessment of the development needs of
the staff through: 1-to-1 interviews, observation of behaviour,
use of the Belbin team roles model, Honey and Mumford learning
styles framework and information from the client
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Design of programmes to suit each individual
manager
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Delivery of the programmes, Including:
1-to-1 coaching sessions (Face-to-face and telephone) and
homework tasks
The
project outcome
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Each manager was assessed for their development
needs
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1-to-1 coaching programmes were designed
for each of the middle managers
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Each of the coaching programmes were delivered
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Each of the managers showed measurable
improvements in behaviour and performance
Key words
Staff development,
1-to-1 coaching, teams, Belbin team roles, learning styles
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